Reputation Audit visibility gaps, risk flags, prioritized fixes.

We baseline review & rating health, sentiment drivers, compliance exposure, and brand consistency to surface actionable fixes that accelerate trust and conversion.

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Clarity Before Change

Fragmented ratings, inconsistent listing claims, and undetected policy risks silently erode brand equity. Our audit builds a unified view across reviews, Q&A, sentiment, compliance signals, and competitor posture.

We cluster sentiment drivers (quality, usability, packaging, support) to reveal actionable product & listing improvements. Risk scanning flags restricted claims, missing required attributes, and high‑frequency negative themes.

Competitive benchmarking highlights differentiation gaps and credibility weaknesses versus top category performers.

Outputs are prioritized by effort vs impact: quick copy & media fixes, packaging clarifications, support scripting improvements, compliance remediations.

Post‑audit roadmap structures sequencing so early wins unlock longer-term structural improvements and sustained rating lift.

How it works

  1. Collect & Benchmark

    Aggregate reviews, ratings, Q&A, claims, competitor & compliance data.

  2. Diagnose & Prioritize

    Cluster sentiment & risk, quantify impact, rank by effort vs gain.

  3. Recommend & Track

    Roadmap actionable fixes, define owners, create measurement cadence.

Audit Playbook

Data scope & sources
Reviews, ratings trend, Q&A, claims, sentiment, competitor listings.
Sentiment clustering
Group feedback drivers to isolate high‑impact product fixes.
Compliance & risk scan
Flag restricted claims, missing attributes, and policy trigger phrases.
Competitive benchmarking
Contrast positioning, media quality, and benefit articulation vs leaders.
Prioritized fix list
Rank improvements by impact vs effort for sequencing.
Reporting cadence
Define update intervals, owner accountability, progress tracking KPIs.
The audit exposed hidden friction and risk; focused fixes moved ratings and reduced future exposure.
View Audit Plan

Quick answers

What data do you analyze?
Reviews, ratings, Q&A, sentiment clusters, listing copy, imagery, competitor signals, policy risk indicators.
How long does the audit take?
Initial baseline typically delivered in 10 business days; complex catalogs may extend slightly.
Do you identify policy risks?
Yes—we flag restricted claims, missing compliance attributes, and repetitive risk phrases.
Will we get a prioritized roadmap?
Deliverable includes sequenced action list with effort and expected impact scoring.
How often should we re‑audit?
Quarterly for fast-moving catalogs; bi‑annually for stable lines.
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Related Services

We fuse the art of sales with science.

To win at eCommerce, Amazon, or DTC, you need both a sharp read on buyer behavior and disciplined math. We translate signals into strategy, then into systems that scale. That’s how we convert insight into revenue that compounds.

We’re not freelancers. We’re Amazon operators, growth marketers, UX strategists, and developers working as one team, so you get seamless execution, faster cycles, and measurable lift.

Contact & next steps

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