Suspension Appeals restore your selling privileges and protect your business.

We diagnose the root cause, craft a precise Plan of Action, submit through the correct channel, and manage every follow up until your account is reinstated.

Start Your Suspension Appeal

What a strong appeal includes

Account suspensions occur due to performance issues or policy violations.

Review teams look for clear ownership, supply chain integrity, buyer experience fixes, and process changes that prevent repeat issues.

Generic templates fail, and missing or mismatched documentation stalls the review.

We analyze your suspension notice and Account Health to confirm the true trigger.

We gather invoices, supplier letters, SOPs, QA logs, and authenticity proofs in reviewer-ready formats.

We structure a concise Plan of Action that states root cause, corrective actions, and preventative measures that align to policy.

If you already appealed, we audit prior submissions, realign language to policy, and rebuild the evidence.

We select the correct channel, submit, track responses, and escalate when warranted.

The result is faster reinstatement, fewer back-and-forths, and a lower chance of repeat suspension.

How it works

  1. Investigate root cause

    We parse the notification, review Account Health, buyer messages, and supply documentation to confirm the real trigger.

  2. Draft your Plan of Action

    We write a concise, evidence backed Plan of Action with corrective steps and prevention measures that align to policy.

  3. Submit and follow up

    We submit through the correct channel, track responses, refine as needed, and escalate when appropriate to speed reinstatement.

Key optimizations we focus on

Evidence & Invoices
We gather invoices, supplier letters, and chain-of-custody docs in reviewer-ready formats so authenticity and sourcing can be verified quickly.
Plan of Action drafting
We craft a concise POA that states root cause, corrective actions, and preventative measures with attached evidence and timelines.
Channel selection & escalation
We submit via the correct case type, use escalations when warranted, and coordinate legal or account-level contacts to accelerate review.
SOPs & QA
We document process changes, QA checks, and supplier agreements that prevent recurrence and satisfy reviewer expectations.
IP & authenticity claims
For IP or inauthentic complaints we prepare ownership proofs, serial tracking, and supplier attestations to rebut claims effectively.
Appeal iteration strategy
We analyze previous submissions, fold reviewer feedback into the next POA, and track acceptance signals to refine messaging.
"We were losing thousands every day after the suspension. Your team's appeal got us reinstated within a week, and we're finally back in business."
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Quick answers

Why was my account suspended?
Suspensions generally result from policy violations or performance metrics that fell below target. We review your notice and Account Health to identify the exact cause and supporting evidence.
What documents do I need for an appeal?
Invoices, supplier letters, product authenticity proof, SOPs, and QA logs are often required. We help you gather acceptable documents and format them correctly so reviewers can verify quickly.
How long does reinstatement take?
Timelines vary by case type. Simple issues can resolve within a few days. Complex IP or safety cases can require multiple rounds. We submit quickly and handle follow ups to shorten the cycle.
What if my first appeal was denied?
We analyze reviewer feedback and adjust the Plan of Action. Many reinstatements occur on the second submission once the root cause and prevention steps are made explicit.
Do you handle IP and inauthentic complaints?
Yes. We prepare the evidence required for IP complaints or inauthentic claims and ensure the appeal addresses ownership, sourcing, and authenticity with acceptable proof.
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We fuse the art of sales with science.

To win at eCommerce, Amazon, or DTC, you need both a sharp read on buyer behavior and disciplined math. We translate signals into strategy, then into systems that scale. That’s how we convert insight into revenue that compounds.

We’re not freelancers. We’re Amazon operators, growth marketers, UX strategists, and developers working as one team, so you get seamless execution, faster cycles, and measurable lift.

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